This policy explains how Eleventrance (eleventrance.co.uk) uses cookies and similar technologies.
Cookies are small text files stored on your device when you visit a website. They help the website function, remember your preferences, and understand how you use the service.
These cookies are essential for the platform to function. They cannot be switched off.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| Session/auth token | Supabase | Keeps you logged in | Session / 7 days |
| CSRF token | Hosting provider | Security — prevents cross-site request forgery | Session |
These cookies remember your choices to provide a better experience.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| Companion preference | Eleventrance | Remembers Finn/Flora selection | Persistent |
| Theme/display settings | Eleventrance | Remembers any display preferences | Persistent |
These cookies help us understand how the platform is used so we can improve it. Analytics data is anonymised and never used for advertising.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| PostHog analytics | PostHog | Anonymous usage analytics (pages visited, features used, session duration) | 1 year |
We do not use any advertising cookies, tracking pixels, or third-party marketing cookies.
In line with the ICO's Children's Code, we do not use cookies to profile children for marketing or advertising purposes. Analytics cookies collect only anonymised, aggregated data about how the platform is used — they do not track individual children or build behavioural profiles.
You can control cookies through your browser settings. Most browsers allow you to:
Please note that blocking strictly necessary cookies will prevent the platform from functioning correctly (e.g. you will not be able to stay logged in).
Browser settings guides:
We may update this policy if we add new tools or change how we use cookies. The "last updated" date at the top will reflect the most recent version.
Email: hello@eleventrance.co.uk